Privacy Policy
Last Updated: February 24, 2026
This Privacy Policy describes how Realstake Ventures Private Limited ("Rentley", "We", "Us", or "Our") collects, uses, and protects information in connection with the Rentley rental platform. This policy is compliant with the Information Technology Act, 2000, and applicable rules thereunder.
1. Overview
At Rentley, your privacy is not an afterthought — it is a core design principle. We collect only what is necessary to deliver a safe, efficient, and trustworthy rental experience. We do not sell your personal data to third parties.
By creating an account and using the Rentley platform, you acknowledge that you have read, understood, and agree to the data practices described in this policy. If you do not agree, please discontinue use of the Service.
2. Information We Collect
Identity & Contact Data
Your name, email address, phone number, and profile photo provided during account registration.
Verification Data
Government-issued ID information (e.g., Aadhaar, PAN) collected to ensure platform safety and prevent fraud. Handled with maximum security.
Location Data
Geographic information (city, pin code, and optional device location) used to show you relevant listings and to accurately pin property locations on our map.
Profile & Preference Data
Lifestyle preferences, languages spoken, and interests that you add to your profile to enable better tenant-owner matching.
Usage & Device Data
Anonymised data such as browser type, IP address, pages visited, and session duration used to improve the performance and design of our platform.
Communication Data
Messages, inquiries, and walk-in requests made through the platform, retained to resolve disputes and improve our moderation capabilities.
3. How We Use Your Data
- To Provide Services: Connecting tenants and property owners, enabling walk-in scheduling, and managing listings.
- Account Verification: Authenticating user identity to prevent fraud and maintain a safe community.
- Communication: Sending transaction alerts, OTPs, platform updates, and responses to your support requests via email or SMS.
- Platform Improvement: Analysing anonymised usage patterns to design better search algorithms, filter tools, and UI features.
- Legal Compliance: Fulfilling obligations under applicable Indian laws, including responding to lawful government or regulatory requests.
- Safety & Moderation: Investigating reports of policy violations, potential fraud, or harm to our users.
4. Sharing of Information
We do not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:
- Between Users: Profile information (name, photo, languages) visible to property owners when you express interest in a listing, and vice versa.
- Service Providers: Trusted third-party vendors such as Neon (database), Cloudinary (media storage), and Resend (email delivery) who process data solely on our behalf and under strict data agreements.
- Legal Obligations: When required by law, a court order, or governmental authority under Indian law.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction, with prior notice to you.
5. Data Security
We implement appropriate technical and organisational security measures, including TLS/SSL encryption in transit, AES-256 encryption at rest (via Neon), and session-based authentication (via Auth.js/NextAuth). Access to personal data is restricted on a need-to-know basis. While we take every reasonable precaution, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. If you request account deletion, we will delete or anonymise your personal data within 30 days, except where we are required to retain it by law (e.g., financial records, dispute resolution logs) for the period mandated by applicable Indian regulations.
7. Your Rights
Subject to applicable law, you have the right to:
- Access the personal data we hold about you.
- Correct any inaccurate or incomplete data via your profile settings.
- Delete your account and associated personal data by contacting us at contact@rentley.in.
- Restrict certain processing activities by contacting our support team.
- Object to the processing of your data for marketing or profiling purposes.
To exercise any of these rights, please write to us at contact@rentley.in. We will respond within 30 days.
8. Cookies & Tracking
We use session cookies strictly necessary for authentication (via NextAuth) and to maintain your logged-in state. We do not use third-party advertising or tracking cookies. You may configure your browser to decline cookies, but this may affect core platform functionality such as staying signed in.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page and, for material changes, notify you via email or a prominent in-app notice at least 7 days before the change takes effect. Your continued use of the platform after such notification constitutes your acceptance of the revised policy.
10. Contact & Data Controller
Realstake Ventures Private Limited is the Data Controller for all personal data collected via the Rentley platform. For any privacy-related questions, requests, or concerns, please contact our legal team:
Realstake Ventures Private Limited
Email: contact@rentley.in
Phone: +91 96069 70702
Registered Office: Bangalore, Karnataka, India — 560001
© 2026 Realstake Ventures Private Limited. All rights reserved.
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